FINANCIAL ASSURANCE

Customer agrees to provide Asia Link Inc dba TandemEZ with credit card details (charge hold) for precautionary use:

I authorise Asia Link Inc dba TandemEZ to charge the credit card submitted for all eventual costs in case of damage to the e-Bike(s) during my rental period, comprehensive of labour, except in the case that I can demonstrate other’s faults with evidence and all necessary information for reimbursement. In case of theft, I will be responsible for reimbursing Asia Link Inc dba TandemEZ for the original price of the e-Bike(s), plus the cost of any accessories that were provided at the time of the eBike(s) rental. I understand that the TandemEZ Model 2EZ has a retail value of USD3,999

RENTAL AGREEMENT AND POLICIES

I hereby acknowledge and agree to the following rental agreement terms and conditions:

• Asia Link Inc dba TandemEZ eBike(s) are rented out clean and in proper working condition and must be returned in the same manner.
• Instruction will be provided in the use of the eBike(s) including the particularity of the electric assist technology.
• The combined weight of myself, my riding partner and any bags we carry while riding is not more than 440 pds.
• Helmets are required to be worn always while riding rented eBike(s). TandemEZ can provide them if necessary.
• eBike(s) are maintained in a roadworthy condition; however, it is the responsibility of the customer to check the bike before setting out on any ride.
• Customer accepts the use of the equipment as is and accepts full responsibility for the care of the equipment while under his/her possession.
• Customer agrees to return the bike in clean, undamaged condition to avoid any additional charges for the repair, maintenance or replacement.
  • eBike(s) should be returned clean of mud and debris – normal road grime is accepted. Any eBike(s) not returned clean may attract a cleaning fee.
  • Undamaged condition means normal wear and tear is accepted but does not include broken spokes, rims, bent rims, damaged frames, handlebars, seats or other parts from misuse and/or crashes. Damaged parts or components will be repaired/replaced at Asia Link Inc dba TandemEZ discretion and the customer agrees to pay regular bike shop rates and retail prices for components replaced.
• By definition a supported rental means that TandemEZ will be following you or waiting for you on a fixed route and stations. They will also be on standby to replace or repair their bicycles if necessary. The beginning and end stations are set and cannot be changed once the bikes leave the rental starting point.
• TandemEZ does not carry insurance covering the carriage of passengers in its vehicles. If for any reason one cannot complete the ride, the bike can be collected and the renter must find a means to get back to their own transportation. i.e. via a shuttle service (dependent on route), a hire car or via another member of the group picking them up once they have retrieved their vehicle own vehicle.

Asia Link Inc dba TandemEZ ASSUMPTION OF RISK, WAIVER AND RELEASE AGREEMENT

Assumption of Risk: I understand and accept that renting this eBike(s) and participating in bicycling exposes me/my child to many hazards that may entail unavoidable risk of death, personal injury (including but not limited to severe spinal or head injury) and loss of or damage to property. I also understand I/my child should be in good physical health to participate in bicycling, and I confirm that I/my child have no significant health issues that prevent me/my child from participating in bicycling. I/my child have no medical conditions, nor have I/my child been diagnosed with a condition that prevents me from bicycling. In spite of the aforementioned risks and acknowledgments, I hereby assume all risk of injury or loss of life to myself/my child and loss of or damage to property arising out of renting this e-Bike and participating in bicycling. I understand the inherent risk involved in using this rental bicycling equipment and accept full responsibility for any and all such damage or injury which may result.

I realise the importance of wearing a helmet. A helmet must be worn at all times.  I understand that this activity may result in severe injury, including but not limited to spinal or head injury. I understand that this activity may result in hazards posed by other bicycles and traffic or road conditions.

Asia Link Inc dba TandemEZ has answered any questions I have had.

I also understand that I should not and may not participate in this activity if I am under the influence of alcohol or drugs.

By confirming for a minor, I am agreeing that I am their parent or legal guardian and am releasing Asia Link Inc dba TandemEZ from any claims, lawsuits or responsibilities for that minor. Each of the undersigned has read this agreement for use of eBike(s) and release and waiver of liability.   Furthermore, I agree to the terms of the Asia Link Inc dba TandemEZ – bicycle rental agreement above.

CANCELLATION POLICY

If you wish to cancel before your hire pick-up time, you must cancel by emailing us at tandemez22@gmail.com.  If you choose to cancel a prepaid reservation 16 days prior to the hire pickup time, we will credit you 50% of the full prepaid amount, or you can choose to reschedule the hire to another date if one is available. Once canceled, we will credit you within approximately seven business days. Credits will be applied to the same method with which you prepaid.

If you do not cancel the reservation 16 days prior to the time of pick-up and/or the eBike(s) is not picked up on the rental date, no portion of the prepaid amount will be refunded. 

Accept the conditions

• I realize the importance of wearing a helmet. A helmet must be worn at all times.
• I understand that this activity may result in severe injury, including but not limited to spinal or head injury.
• I understand that this activity may result in hazards posed by other bicycles and traffic or road conditions.
• I understand that Bicycle Lanes are not always available.
• Asia Link Inc dba TandemEZ staff have answered any questions I have had.
  I understand these bicycles may not have visibility enhancement equipment such as blinking lights.
• Photographs, sound bytes and video clips of clients may be used in our website, facebook and email marketing. We will not identify any participants names with posted media when under our decision. We will not take responsibility for third party posts. Written notice is needed for any objection. Written objections can come in the form of email , letter or fax and must state specifically the location of the objectionable media, a screenshot identification and when posted (in the case of facebook or other social media). Upon receipt we will make every effort to delete or modify questioned media.   The objection must be made by the person in the media and this will be verified.

I HAVE CAREFULLY READ THIS AGREEMENT IN ITS ENTIRITY AND UNDERSTAND ITS CONTENT. I AM AWARE THIS IS AN ASSUMPTION OF RISK, WAIVER AND RELEASE OF LIABILITY AND I SIGN IT VOLUNTARILY. I ALSO UNDERSTAND THAT I SHOULD NOT AND MAY NOT PARTICIPATE IN THIS ACTIVITY IF I AM UNDER THE INFLUENCE OF ALCOHOL OR DRUGS.
By signing for a minor, I am agreeing that I am their parent or legal guardian and am releasing Asia Link Inc dba TandemEZ from any claims, lawsuits or responsibilities for that minor. Each of theundersigned has read this AGREEMENT FOR USE OF BICYCLE AND RELEASE AND WAIVER OF LIABILITY.

FURTHERMORE I AGREE TO THE TERMS OF THE Asia Link Inc dba TandemEZ BICYCLE RENTAL AGREEMENT ABOVE.

AGREEMENT

I (Customer) have carefully read this agreement in its entirety and understand its content. I am aware this is an assumption of risk, waiver and release of liability and I sign it in agreement for both myself and my Tandem Riding Partner..

Signature: ____________________________________________________________

Full Name (Block Capitals): ___________________________________________

Date: _________________________________________________________________

If Signing for a minor:

Signatories Name:_____________________

Signature:____________________________.  Date:_____________________________

Note: Name will be checked against your ID document i.e. Drivers License or Travel Document.